About Us
We were formed in 2010. The founder has vast experience of business having run five companies over the previous three decades and worked within one of the UK’s largest Energy Brokerages before starting UUB.
The company’s principals and mission are a combination of uncompromising honesty, fairness and dedication to our clients. At the core of this is relentless striving for excellence and to never lose a client. If we make a mistake, which we do occasionally, we take responsibility and do what is needed to put it right and retain customer confidence. If there is a cost to the client involved we try our best to recompense and indemnify that mistake.
What makes us unique in this industry is we are not sales-target driven. Our sales staff are not put under pressure to achieve results, allowing them the time to provide a thorough, total service to our clients. We aim to retain them as a solid base from which to grow. Our staff are valued and long-serving. This means they will not say things to simply get a sale, and will be there to answer for the things they say and promise, when you need them. We don’t ‘just talk a good service’. It is the most important factor we feel.
We serve commercial enterprises, UK Nationwide from Guest Houses to Conglomerates. We provide the same dedicated service to each and every one.