Crossling Limited is a multisite company. We have been using UUB since 2010 for our energy and found them to be of great help in initially saving the group money, and then offering keen prices when contracts needed renewing. They have organised our numerous meter contracts to give them a common end date. When our finance dept has had issues with billing they have offered advice and worked to resolve those problems, regardless of the time required to do so. They have also organised new meter installations and meter inspections. Since deregulation, we have also arranged our water through them. We find them to be courteous, honest and efficient and are happy to recommend them”
UUB have looked after our energy accounts at all our sites since 2015. They take the hard work away from looking for new rates etc and leave me to concentrate on my job in the knowledge I am in safe hands. Everything is managed seamlessly and they are always a pleasure to deal with.
Blackett Hart & Pratt Solicitors
We, and our sister company Motorcool, have used UUB for years now and the customer service has been excellent – any problem I may have is passed to them and resolved quickly with 10/10 communication
Bon Lea Powder Coatings
We have used UUB for a few years now and they always manage to negotiate the cheapest rates for us on all of our meters, and when we have had any billing issues they have taken them up gladly. They reflect the values and service of a family-based business and by using them you avoid the infamous 30-min queue of a call to the supplier direct.
Franklin Steel Stockholders
Ultimate Utility Brokers have helped me to understand more about our utilities and what we should be looking out for. I already used a different broker, and receive a lot of calls from brokers, but what impressed me about UUB was they encouraged me to use more than just the one, which suggested to me they weren’t trying to take advantage of us. I gave them a chance to price against 2 other brokers and they came out the cheapest. Because they are a small company, I always get through to them straight away and always get to speak to my account manager, which I have never experienced with larger brokerages.
John Arthur & Son Ltd
Until Keith contacted me many years ago I didn’t realise we could obtain business rates for our home/guesthouse. Not only did UUB save me about 40% of what I was paying on domestic, but they allowed me to fix the rates for many years ahead, which I couldn’t do with my domestic tariffs. It takes me all my time to run this business and so it is gratifying to know I can ring with any issues, worries or confusion over billing or the calls I get, and know I will receive impartial advice or have that problem taken off my hands
Westlea Guesthouse, Alnmouth